Privacy Policy
We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our services when participating in activities on the Site or otherwise contacting us.
The personal information that we collect depends on the context of your interactions with us and the Site, the choices you make, and the products and features you use. The personal information we collect can include the following:
Name and Contact Data. We collect your first and last name, email address, phone number, address, job position and other similar contact data.
Credentials. We collect passwords, password hints, and similar security information used for authentication and account access.
Information automatically collected
We automatically collect certain information when you visit, use, or navigate the Site. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser, and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Site and other technical information. If you access our site with your mobile device, we may automatically collect device information (such as your mobile device ID, model, and manufacturer), operating system, version information, and IP address. This information is primarily needed to maintain the security and operation of our Site, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies. You can find out more about this in our Cookie Policy.
Certainly! Here’s an expanded and more detailed version of the Terms of Service for Hireinter India Pvt Ltd based on the Indeed template, with additional clauses to cover more aspects relevant to your business:
Hireinter India Pvt Ltd – Terms of Service (Expanded)
Last Updated: June 26, 2025
Welcome to Hireinter India Pvt Ltd (“Hireinter,” “we,” “us,” or “our”). By using our website, mobile applications, and services (collectively, the “Services”), you agree to these Terms of Service (“Terms”). Please read them carefully.
1. Scope of Agreement
These Terms apply to your access and use of all Hireinter Services including job search, job postings, recruitment, referral programs, placement support, premium services, and any other features we offer.
2. Eligibility
You must be at least 18 years old to use our Services.
You represent that you have the legal capacity to enter into this Agreement.
If you are using our Services on behalf of an organization, you affirm that you have the authority to bind that organization.
3. Account Registration & Security
You agree to provide accurate, complete, and up-to-date registration information.
You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account.
Notify us immediately of any unauthorized use of your account.
We reserve the right to suspend or terminate accounts that are inactive, compromised, or violate these Terms.
4. User Conduct and Content
You agree to use the Services in compliance with all applicable laws and regulations.
You agree not to:
Upload false, misleading, defamatory, obscene, or offensive content.
Use automated means or bots to interact with the Services.
Attempt to gain unauthorized access to any part of the Services.
Post job listings or applications containing discriminatory or illegal content.
Hireinter reserves the right to remove content or restrict access for violations.
5. Services and Subscription Plans
Details of subscription plans for jobseekers (e.g., ₹499, ₹999, ₹2499 plans) and their respective benefits are provided on our website.
All plans are billed in advance and are non-refundable unless otherwise stated.
Employers may purchase job posting credits and other recruitment services as specified.
We reserve the right to modify service features and pricing at any time with prior notice.
6. Payments and Billing
All payments must be made through authorized payment channels.
You are responsible for all taxes and fees related to purchases.
Failure to pay may result in suspension or termination of your Services.
We do not store your payment information; all transactions are securely processed by third-party providers.
7. Referral and Commission Program
Users may earn commissions by referring others who purchase subscription plans.
Commissions are paid as specified in our Referral Program policy.
Referral benefits are subject to verification and may be withheld in case of fraudulent activity.
8. Intellectual Property Rights
All content, trademarks, logos, and software on the Services are owned or licensed by Hireinter.
You may not copy, reproduce, distribute, or create derivative works without our prior consent.
By submitting content, you grant Hireinter a worldwide, royalty-free license to use and display it for service provision.
9. Privacy and Data Protection
We collect and process personal data in accordance with our Privacy Policy.
By using the Services, you consent to such data collection and use.
We implement reasonable security measures but cannot guarantee absolute security.
10. Limitation of Liability
The Services are provided “as is” without warranties.
Hireinter is not liable for any direct, indirect, incidental, consequential, or punitive damages.
Our maximum aggregate liability is limited to the amount paid by you in the last 12 months.
11. Indemnification
You agree to indemnify and hold harmless Hireinter, its affiliates, officers, and employees from claims arising from your breach of these Terms, your content, or your misuse of the Services.
12. Termination
Hireinter may suspend or terminate your account for violation of these Terms or other policies.
Termination does not relieve you of any payment obligations.
You may terminate your account at any time by contacting customer support.
13. Dispute Resolution and Governing Law
These Terms are governed by the laws of India and the state of Kerala.
Any disputes shall be subject to the exclusive jurisdiction of courts in Kerala.
We encourage you to contact customer support to resolve disputes amicably.
14. Changes to Terms
We may update these Terms periodically.
Significant changes will be communicated 30 days in advance.
Continued use of the Services after changes constitutes acceptance.
15. Third-Party Services and Links
Our Services may contain links to third-party websites or services.
Hireinter is not responsible for the content or practices of third parties.
Use such links at your own risk.
16. Platform Availability
We strive to maintain uninterrupted access but do not guarantee continuous availability.
Scheduled maintenance or unforeseen outages may occur.
We disclaim liability for any losses due to service interruptions.
17. User Feedback
You may provide feedback or suggestions about the Services.
By submitting feedback, you grant Hireinter a royalty-free, perpetual license to use such feedback without obligation.
18. Miscellaneous
If any provision of these Terms is found unenforceable, the remainder will continue in full force.
These Terms constitute the entire agreement between you and Hireinter regarding the Services.
No waiver of any term shall be deemed a further or continuing waiver.
19. Security and Data Protection
19.1 Data Security Measures
Hireinter India Pvt Ltd employs advanced security technologies including encryption (SSL/TLS), firewalls, intrusion detection systems, and regular vulnerability assessments to safeguard your data.
All data stored on our servers are protected through secure access controls, encryption at rest, and network segmentation.
We maintain physical security controls at our data centers to prevent unauthorized physical access.
19.2 User Authentication and Access
We recommend users create strong, unique passwords and change them regularly.
Hireinter supports multi-factor authentication (MFA) for enhanced account security and encourages all users to enable it when available.
Access to user data by Hireinter employees is limited on a need-to-know basis and governed by strict confidentiality agreements.
19.3 Privacy and Confidentiality
Personal information collected is handled in accordance with our Privacy Policy and applicable data protection laws, such as the Information Technology Act, 2000 and rules thereunder.
We do not share your personal data with third parties except as necessary to provide our services, comply with law, or with your explicit consent.
19.4 Data Retention and Deletion
We retain personal data only for as long as necessary to provide services, comply with legal obligations, or resolve disputes.
Users can request deletion of their data by contacting our support team, subject to applicable legal or contractual restrictions.
19.5 Incident Response and Notification
Hireinter maintains an incident response plan to quickly detect, investigate, and remediate security incidents.
In case of a data breach involving personal data, we will notify affected users and relevant authorities as per legal requirements without undue delay.
19.6 Third-Party Service Providers
Our service providers, including payment gateways, cloud hosting, and analytics vendors, are required to implement adequate security measures and are contractually bound to protect your data.
We periodically review and assess these providers for compliance with our security standards.
19.7 User Responsibilities
Users must not share account credentials or allow unauthorized access.
Users should report suspicious activities, phishing attempts, or suspected breaches immediately.
Use of unauthorized third-party tools or software that compromise security is prohibited.
19.8 Security Updates and Improvements
Hireinter continually updates its security protocols to address emerging threats.
Security audits, penetration testing, and risk assessments are conducted regularly to ensure robust protection.
Optional Add-on: Multi-Factor Authentication (MFA) Policy
MFA adds an additional verification step at login to improve security.
Hireinter may require MFA for high-risk actions or privileged accounts.
20. Advanced Security Practices
20.1 Encryption Standards
Hireinter uses end-to-end encryption for sensitive communications where applicable.
Data backups are encrypted and stored securely to prevent unauthorized access or loss.
20.2 Secure Software Development
Our development lifecycle incorporates security best practices such as code reviews, vulnerability scanning, and secure coding standards.
We apply timely security patches to all systems and software.
20.3 Role-Based Access Control (RBAC)
Employee and contractor access to systems and data is granted strictly on a role-based need-to-know basis.
Access rights are regularly reviewed and revoked immediately upon role change or termination.
20.4 Data Anonymization & Minimization
Personal data collected is minimized to what is necessary for the Services.
Where possible, data is anonymized or pseudonymized to protect user privacy.
20.5 Incident Logging and Monitoring
We maintain detailed logs of system access and user activities to detect and investigate suspicious behavior.
Continuous monitoring tools alert our security team to potential threats in real-time.
20.6 Security Awareness Training
All Hireinter employees undergo regular security awareness training to understand risks and best practices.
20.7 Business Continuity and Disaster Recovery
Hireinter has a disaster recovery plan to ensure continuity of Services in case of hardware failures, natural disasters, or cyberattacks.
Regular backups and failover mechanisms reduce downtime and data loss risks.
20.8 User Account Lockout and Password Policies
Accounts may be temporarily locked after multiple unsuccessful login attempts to prevent brute-force attacks.
Password policies enforce minimum length and complexity requirements.
21. User Privacy Rights and Controls
21.1 Access and Correction
Users have the right to access, review, and correct their personal data held by Hireinter.
21.2 Data Portability
Upon request, users may receive their personal data in a structured, commonly used format for portability.
21.3 Withdrawal of Consent
Users can withdraw consent for data processing at any time; however, this may limit service availability.
21.4 Complaints and Regulatory Authorities
Users may lodge complaints with data protection authorities if they believe their rights are violated.
22. Compliance with Applicable Laws
Hireinter complies with all applicable data protection, labor, and electronic communication laws in India.
We adhere to the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
We commit to cooperating with lawful government or legal requests for data disclosure only as required by law.
23. International Data Transfers (If Applicable)
If user data is transferred outside India, Hireinter ensures such transfers comply with applicable laws and provide adequate protections.
24. Children’s Privacy
Our Services are not intended for individuals under the age of 18.
We do not knowingly collect personal data from minors.
25. Anti-Fraud and Abuse Policy
Hireinter actively monitors for fraudulent activity, fake profiles, or spam postings.
Users found engaging in fraudulent or abusive behavior may have their accounts suspended or terminated without refund.
We reserve the right to investigate suspicious activity and cooperate with law enforcement.
26. User Generated Content and Moderation
Users are solely responsible for content they submit, including resumes, job postings, messages, and referrals.
Hireinter does not endorse or guarantee the accuracy of user-generated content.
We reserve the right to remove or edit content that violates policies or laws.
27. Service Interruption and Force Majeure
Hireinter is not liable for service interruptions caused by factors beyond our control, including natural disasters, power failures, internet outages, or cyberattacks.
We will make reasonable efforts to restore service as quickly as possible.
28. Electronic Communications and Consent
By using Hireinter, you consent to receive electronic communications such as emails, SMS, WhatsApp messages, and push notifications related to the service.
You can opt out of marketing communications per our Privacy Policy but may still receive essential transactional messages.
29. Feedback and Suggestions
Feedback provided to Hireinter is voluntary and non-confidential.
By submitting feedback, you grant Hireinter a royalty-free, perpetual license to use, modify, and incorporate it into the service.
30. Promotional Offers and Discounts
Any promotions, discounts, or offers are subject to specific terms and conditions as provided at the time of the offer.
Offers may be withdrawn or modified without prior notice.
31. Severability
If any provision of these Terms is found invalid or unenforceable, the remaining provisions will remain in full force.
32. Entire Agreement
These Terms constitute the entire agreement between you and Hireinter concerning your use of the Services, superseding all prior agreements.
34. User Account Suspension and Reinstatement
Accounts may be temporarily suspended for investigation of violations.
Users will be notified of suspensions with reasons where possible.
Reinstatement is at Hireinter’s sole discretion after resolution.
35. Data Backup and Recovery
Hireinter performs regular backups of all critical data.
In case of data loss, recovery efforts will be undertaken promptly but we do not guarantee full restoration.
36. Intellectual Property Infringement Claims
If you believe your intellectual property rights have been infringed by content on Hireinter, please notify us immediately with detailed information.
We will investigate and remove infringing content if warranted.
37. API and Third-Party Integration Use
Use of Hireinter APIs or integrations is governed by separate terms.
Unauthorized use or reverse engineering of APIs is prohibited.
38. Marketing and Advertising Consent
By using Hireinter, you consent to receive marketing materials relevant to job opportunities and recruitment services.
You may opt out at any time via settings or by contacting support.
39. Accessibility Commitment
Hireinter strives to provide accessible services to users with disabilities.
Feedback about accessibility issues is welcomed and will be addressed promptly.
40. Environmental and Social Responsibility
Hireinter commits to environmentally sustainable practices where feasible.
We encourage fair, inclusive, and ethical recruitment practices among all users.
41. Data Transfer and Storage Location
User data may be stored and processed in servers located in India or other countries where Hireinter operates.
By using the Services, you consent to such data transfer and storage under applicable data protection laws.
42. User-Generated Review and Ratings
Users may provide reviews or ratings of employers or jobseekers.
Reviews must be truthful, non-defamatory, and comply with community guidelines.
Hireinter reserves the right to moderate or remove inappropriate reviews.
43. Beta Features and Testing
Hireinter may offer beta or experimental features.
Such features are provided “as-is” without warranty and may be discontinued at any time.
44. Bulk or Commercial Use Restrictions
Use of Hireinter Services for bulk data extraction, commercial resale, or non-personal use requires explicit permission and may be subject to separate agreements.
45. Governing Language
In case of any conflict, the English version of these Terms shall prevail.
46. No Guarantee of Employment
Hireinter does not guarantee that jobseekers will be hired, interviewed, or contacted by employers.
We only provide access to job opportunities and employer contact information based on user subscription or plan type.
47. Non-Solicitation Clause
Users (jobseekers, recruiters, employers) agree not to solicit Hireinter employees, systems, or intellectual property for competing services or unauthorized third-party usage.
48. Platform Integrity and Fair Usage
Any attempt to:
Use multiple accounts to bypass subscription limits,
Provide false information,
Access restricted data,
Manipulate listings or search results,
...may result in account suspension and legal action.
49. Community Guidelines Compliance
Users agree to:
Maintain professionalism in all communications (chats, calls, WhatsApp, platform messages).
Avoid harassment, abuse, or inappropriate conduct.
Repeated violations will result in termination.
50. Consent to Recordings (if applicable)
For training or monitoring purposes, phone calls, WhatsApp chats, or support sessions may be recorded — with user consent where legally required.
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51. Third-Party Job Listings Disclaimer
Some job postings may originate from third-party partners or aggregators.
Hireinter is not responsible for the accuracy, availability, or outcome of jobs listed by third parties.
52. AI-Generated Content Disclaimer
If AI tools (like ChatGPT, auto-suggestions, resume screening) are used in any part of the platform:
53. Partnerships and Affiliates Clause
Hireinter may engage with business partners, training providers, or educational institutes.
Use of third-party training or placement partners is optional and subject to separate terms.
54. Taxation and Earnings Reporting (for Freelance Recruiters)
Freelancers, referral agents, or commission-based staff are responsible for reporting their earnings and paying applicable taxes as per Indian law.
55. Platform Maintenance & Updates
We may conduct scheduled or emergency maintenance which can temporarily affect access.
We will provide advance notice wherever possible.
56. Termination for Inactivity
Accounts with no login or activity for a period exceeding [e.g., 6 months] may be archived or deactivated for security and storage optimization.
57. Language of Communication
Official communication will be in English and/or Malayalam. Users may choose their preferred language in their account settings.
58. Complaint Resolution and Escalation
Users can file complaints via the in-app support system or email.
Unresolved issues can be escalated to the management team at: escalation@hireinter.com.
59. Compliance with Anti-Discrimination Laws
Hireinter prohibits job postings or practices that discriminate based on caste, religion, gender, sexual orientation, disability, age, or any legally protected status, in accordance with the Equal Opportunity Employment guidelines.
60. Whistleblower Protection Policy
Any user, staff, or partner who reports unethical behavior, data misuse, or fraud within the platform will be protected from retaliation, provided their claims are made in good faith.
61. Digital Signature Consent
By interacting with the platform, users consent that:
"Any acceptance or submission of information (e.g., registration, job posting, payment) constitutes a legally binding digital signature under the Indian Information Technology Act, 2000."
62. Service Tier Limits and Fair Use
To protect system stability:
A fair-use cap may be applied to API requests, mass messaging, or bulk candidate uploads.
Jobseekers or recruiters abusing system limits may have their access throttled.
63. Platform-Specific Feature Restrictions
Hireinter reserves the right to:
Restrict access to beta features or limited regional tools.
Disable or change features in different geographic locations (e.g., state-wise employer tools or WhatsApp automation tools).
64. Conflict of Interest Declaration
All internal staff, freelance recruiters, or vendors must disclose any conflict of interest — such as promoting a competitor’s service — and refrain from misusing insider data.
65. Record-Keeping Obligations (For Premium Recruiters)
Recruiters using paid plans must retain candidate records, feedback, and interactions for up to 6 months for audit, support, or conflict resolution purposes.
66. Governing Body Contact Clause (For Legal Compliance)
In case of regulatory or legal inquiries, Hireinter will cooperate with:
Indian Ministry of Labour & Employment
Department of Telecommunications (if communications-related)
CERT-In (for cyber incidents)
67. Survival of Clauses Post-Termination
Upon account closure, all clauses relating to confidentiality, intellectual property, payments, commissions, dispute resolution, and indemnity will continue to apply indefinitely.
68. Ethical Recruitment Policy
Hireinter adheres to an ethical hiring code. Practices such as:
Demanding fees from jobseekers for guaranteed placement, or
Sharing employer details without consent
are strictly prohibited unless clearly explained in advance.
69. AI-Moderated Content Guidelines (Optional)
"Some candidate or employer-generated content may be reviewed using automated moderation tools. These tools flag abusive or suspicious content and are periodically reviewed by human moderators."
70. Mobile App Permissions and Privacy (If App Used)
If Hireinter has or plans a mobile app:
“The app may request access to contacts, camera, storage, or location — only with user permission — for functionality such as resume upload, profile picture, or location-based job listings.”
Contact Us
For questions or support related to these Terms, please contact:
Email: support@hireinter.com
Address: Hireinter India Pvt Ltd, Malappuram, Kerala, India
If you have questions or comments about this policy, email us at info@hireinter.com